FAQs

How do I know which size collar to choose for my pup?

To determine your dog's collar size, take a soft measuring tape and gently wrap around the circumference of your dog's neck while he or she is in the sitting position. Please make sure the tape is not wrapped too tightly or loosely to ensure an accurate measurement. All of our collars already have a few extra inches factored in for adjusting and comfort! If your measurement overlaps between 2 sizes, please choose the larger size collar. 

Check out our sizing chart for more detail.

How do I know which size width is appropriate for my pup? Standard width sizes for our collars are:
XS - 5/8" width
S - 3/4" width
M - 3/4" width
M - 1" width
L - 1" width
Standard width sizes for our leashes are: 3/4" and 1"Since all our products use metal hardware and buckles please be aware there are weight differences between the sizes due to the varying weight of the metal. There is a significant weight difference in the weight of the Medium 3/4" and 1" width collars as well as between the 3/4" and 1" gold leash hooks. If you are still unsure of which size to choose please contact us.
SLIP-ON BANDANA SIZING

X-SMALL: 8 IN X 7 IN - PERFECT FOR PUPS <15 LBS (SHIH TZU, YORKIE, COCKAPOO, AND CATS!)

SMALL: 10 IN X 7.5 IN - PERFECT FOR PUPS 20-30 LBS (PUGGLE OR PUG, MALTIPOO, BOSTON TERRIER…)

MEDIUM: 12 IN X 8.25 IN - PERFECT FOR PUPS 32-59 LBS (HUSKY, SMALLER GOLDEN RETRIEVERS, MINI GOLDEN DOODLE, BRITTANY SPANIEL, CORGI, BEAGLE, BORDER COLLIE…)

LARGE: 13 IN X 9 IN - PERFECT FOR PUPS 60-90 LBS (GOLDEN RETREIEVER, PITBULL, LABRADORS, GERMAN SHEPHERD, STANDARD GOLDEN DOODLE…)

X-LARGE: 14.5 IN X 9.25 IN - PERFECT FOR PUPS >90LBS

If you are unsure of what size to order, please send us a message with a picture of your pup! Remember: these bandanas slip on your pups collar so the measurements do NOT need to measure around the entire neck. If your pup is in-between sizes you can’t go wrong with choosing either :)

How do I care for my new collar and leash?To ensure long lasting care of your brand new collar and leash, we recommend hand washing in cold water with a mild detergent or soap and air dry.  


Do you ship internationally?
Yes we ship internationally and you can select your country on the CART page (after adding items to your cart) to use our country shipping estimate tool at the bottom of the page for real time USPS shipping rates. For more information on shipping click here.

Are your collars and leashes okay to go swimming in? 
Although we have customers who swim in our collars and leashes all the time, we caution against this as salt water and repeated exposure to pool chemicals may cause corrosion to the metal hardware over time.

Can I purchase a collar for my cat? Yes however please know that out cat collection are very limited.

Do you accept wholesale orders? No, not at the moment however we might in the future.

If you still have a question that wasn't answered here please fill out our form on our Contact page and we will reach out to you!